We ship every order as soon as ordered items are available to us. However, please allow anywhere between 5-10 business days for your order to be shipped and delivered to you. If you have any questions or concerns please do not hesitate to reach out to us using our Contact Us form, we promise to do our best to satisfy you with your purchase.

Customers can get a full refund when proof is provided to us with pictures of the item(s), following our approval and confirmation that the item has arived broken or defective. If you simply want to return the item you can check our Return Policy here, and if you want to read our Refund Policy you can find it here.